Since 2010, Xichai has continued to sprint high-yield targets. Production and sales exceeded 370,000 units in January-October, ranking the industry leader. Faced with the continuous increase in sales volume and the accelerating rate of development, Xichai has increased its investment in services and has determined that Xichai's customer satisfaction will reach the industry's first goal by 2015. Therefore, one initiative to improve user satisfaction has been introduced one by one, improving service capabilities, and accelerating service transition markets to visit research activities is one of them.
On November 8th, 2010, the first snowfall in Northeast China this year blew up in the sky over Changchun, and it was impossible for ice and snow to stop Xichei from moving forward to meet the industry's first goal of customer satisfaction. At 8:30 in the morning, the fourth visit team of Xichai, led by Li Yuxiao, deputy general manager of the sales company, stepped into the snow to New Oriental Automobile Service Co., Ltd., located at Changshen Road, Changchun, to understand the service status of Xichai's FAW market. Ask for suggestions for improvement. Zhang Dongwu, deputy general manager of New Oriental Automobile Service Co., Ltd. and others was very impressed. He said that compared with other engine manufacturers, the faults of the xichai machine are few and the service is first class. Regular visits, timely training, and pre-sales, sales, After-sales service made them feel that Tinwood’s considerate service is always there...
This is a lens of Xichai's visit to the market by the visiting group of “Improving Service Capability and Accelerating Service Transformationâ€. From October 15 to November 25, Xichai carried out the nationwide “2010 Xichai accelerated service transformation and enhanced service capacity market visit activitiesâ€. The seven visiting teams led by deputy director Xu Xuefen and others went on the journey and went to Shandong, Anhui, Jilin, Liaoning, Henan, Shaanxi, Guangdong and Fujian to conduct research.
Everywhere, the visiting staff can hear the good reputation of Xichai national brand and high-end power. Lu Tianqi, general manager of Liaoning Benxi Pingan Automobile Co., Ltd. said that the cooperation with Xichai felt very good. Xichai products pass through, Xixii people do not speak big, and the facts are in place. Xichai service personnel often come to the door to provide training, explain maintenance knowledge, there is a faulty telephone can be solved in one hour, although other engine manufacturers use gifts and other promotions Means, but they still do not hesitate to use all the vehicles equipped with Xichai engine. However, the service is not the best, only better. At the request of Xichai people, he proposed that although Xichai puts the interests of its users first and reserves machines are placed in many regions, it will be more ideal if new spare parts are provided at a faster speed.
During the investigation and investigation, representatives from Xichai's agents, automakers, and service stations said sincerely that with the continuous increase of the market share of Xicai, it will definitely bring about some after-sales service problems. Xichai’s service has already taken off. In the forefront of the industry, if you further improve the response speed, shorten the approval process, speed up the settlement speed, etc., users can feel the thoughtful and considerate service of Xichai, and Xichai's goal of achieving the first level of customer satisfaction in the industry will certainly be realized.
Every suggestion, Xixi People remembers and puts it into action. On November 15th, after visiting the team and successfully completing the established mission of investigation and investigation, the team immediately began to write research reports on current market service work issues, service improvement requirements for the next phase, service network and parts network status, and suggestions for improvement, and quickly improved services. Measures have been made to improve the process and speed of online review.
At noon on November 18th, when Xichai heard that a customer at the Lingbi Service Station in Anhui Province needed to replace the pump containing the CA4DF3-13E3, and since the product was a new product and the service station had no spare parts, Xichai immediately acted and the afternoon of the same day. To drive to the Lingbi service station to solve the urgent needs of users, the user said with great emotion: "Xichai service is on the side and there is no worries in buying Xichai."
Molybdenum can increase steel`s corrosion resistance in the acid-based solutions and liquid metals, thus improve its wear resistance, hardenability, weldability, and heat resistance. As an element which easy to form carbides, molybdenum can effectively avoid oxidation during steel making process, and it can be used alone or mix with other alloy element to achieve the best performance.
A pure molybdenum rod is a cylindrical bar made entirely of molybdenum, a chemical element with the symbol Mo and atomic number 42. Molybdenum is a refractory metal known for its high melting point, excellent thermal conductivity, and resistance to corrosion. Pure molybdenum rods are commonly used in various applications, including the manufacturing of electrodes, heating elements, and high-temperature furnaces. They are also utilized in the aerospace, defense, and medical industries due to their exceptional mechanical and thermal properties.
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